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      How-To Create an Amazon FBA Replenishment Order in ShipStation

      This process outlines 'How-To Create an Amazon FBA Replenishment Order in ShipStation

      ShipCalm Amazon Replenishment Process:
      1. Customer places an order in ShipStation for the specific items and quantities you would like sent to Amazon
        • Use the process below to learn how to create an FBA Replenishment order in ShipStation
      2. ShipCalm will use the ShipStation order to create or find the Shipment in your Amazon Seller Central (ASC)
      3. ShipCalm will pick and prepare the shipment to Amazon with the necessary product and case labels.
      4. ShipCalm will plan the shipment pick-up if LTL and ensure outbound small-parcel shipments are sent out via UPS, etc.
      5. ShipCalm will mark the order in ShipStation as shipped when the shipment has been picked up by Amazon or sent via small-parcel

      Procedure:

      1. Open and Login to Shipstation

      2. Navigate to the 'Orders' Tab

        1. Locate the 'Orders' tab on the top navigation bar

         

      3. 'New Order' in 'FBA Replenishment' Store


        After navigating to the 'Orders' page, confirm you are:
        1. In the 'Awaiting Shipment' tab 
        2. In the 'FBA Replenishment' store


        NEW ORDER

        Select 'New Order' in the 'FBA Replenishment' Store

         

      4. FBA Order - Store Information

        STORE INFORMATION

        STORE
        Under the Order Summary Information, ensure that the Store selected is the 'FBA Replenishment Store'

         

      5. FBA Order - Recipient Information

        RECIPIENT INFORMATION


        FBA Replenishment Orders are Warehouse specific so BE SURE to input the correct warehouse information.

        Whiptail - California (CA) Warehouse Camby - Indiana (IN) Warehouse

        NAME

        		 Enter the 'Customer Name' as the person that is inputting the order Enter the 'Customer Name' as the person that is inputting the order
        COMPANY FBA Replenishment FBA Replenishment

        ADDRESS

        		 Add FBAReplenishment into the following field of the address:
        • Street Name
        		 Add FBAReplenishment into the following field of the address:
        • Street Name
        CITY Carlsbad Plainfield
        POSTAL CODE 92010 46168
        STATE CA IN

        COUNTRY

        		 United States United States

        PHONE NUMBER

        		 Enter the phone number that you will like to be contacted at in case any questions arise Enter the phone number that you will like to be contacted at in case any questions arise

        EMAIL

        		 Enter the email to receive updates on the order Enter the email to receive updates on the order

        NOTE

        • By adding FBAReplenishment in the address field, it eliminates the possibility of creating a label and shipping the product when it is to be a replenishment order sent to Amazon
        • Leave the address as FBAReplenishment as it will prompt our team to access your Seller Central Account in order to create the shipping plans for the replenishment order
        • DO NOT input the Amazon warehouse address


         

      6. FBA Order - Order Information

        ORDER INFORMATION

        ORDER LINE ITEMS
        Enter each SKU in the order followed by the quantity
        • Select the '+Add a Line Item' Button to begin adding SKUs
        • Type in the SKU or Name of the item being added and hit enter
          • ShipStation will search the products that are in your account under 'Products' and will auto-populate or offer a dropdown of the closest options
        • Continue to add SKUs until all items in the order are entered
        1. Confirm the information is correct
        2. Confirm 'FBA Replenishment' is selected in the top right of the dialogue box
          • NOTE: A unique order number will be auto-generated for the order; The Order # field can be left blank.
        3.  Select 'Save Order'

         

      7. FBA Order - Confirm Order is Correct

        CONFIRM

        - Confirm the information is correct
        - Confirm 'FBA Replenishment' is selected in the top right of the dialogue box

        NOTE - A unique order number will be auto-generated for the order; The Order # field can be left blank.

        SAVE

        Select 'Save Order'

         

         

      8. Notify Customer Success Manager

        Once completed entering the order for Amazon FBA Replenishment, please notify your Customer Success Manager in order to ensure a smooth replenishment.