Onboarding / Setup
      Back to home
      1. Knowledge Base
      2. Technical
      3. Onboarding / Setup

      How To Update ShipCalm User Access in ShipStation

      This process will outline the permissions that ShipCalm will need on the ShipStation account.

      1. Locate ShipCalm User Account

        Select 'Account Settings' (Wrench Icon in top right)
            ---> Select 'Account' (Left Sidebar)
                ---> Select 'User Management'
                    ---> Select 'Edit' on the ShipCalm account

      2. Give Full Permissions to ShipCalm User

        1. Go to 'Permissions' Tab
        2. Check all boxes
          • May need to scroll down in order to check 'Shipping'
        3. Select "Save"Give Full Permissions to ShipCalm User

      3. Notify your Onboarding Specialist

        After creating your ShipStation Account and adding ShipCalm as a user, please notify your Onboarding Specialist to continue to the next step in the Onboarding process