--- title: ShipCalm SellerCentral Access and Permissions description: This is the process to add the permissions that are necessary for ShipCalm to begin fulfilling to Amazon. --- [Skip to content](https://help.shipcalm.com/en/knowledge-base/shipcalm-sellercentral-access-and-permissions#main-content) English Show submenu for translations [Customer portal](https://tickets.shipcalm.com/list?hsLang=en) ![shipcalm-logos\_all\_white-2.png\]](https://help.shipcalm.com/hs-fs/hubfs/shipcalm-logos_all_white-2.png?height=40&name=shipcalm-logos_all_white-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://tickets.shipcalm.com/list) - Go to shipcalm.com Go to shipcalm.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.shipcalm.com/en/knowledge-base?hsLang=en) 2. [Technical](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en) 3. [Integrations](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#integrations) # ShipCalm SellerCentral Access and Permissions ## This is the process to add the permissions that are necessary for ShipCalm to begin fulfilling to Amazon. 1. #### Login to your Amazon Seller Central Account [Amazon Seller Central Login](https://sellercentral.amazon.com/ap/signin?clientContext=134-7129664-2916550&openid.return_to=https%3A%2F%2Fsellercentral.amazon.com%2Fhome&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.assoc_handle=sc_na_amazon_v2&openid.mode=checkid_setup&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&ssoResponse=eyJ6aXAiOiJERUYiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiQTI1NktXIn0.CcEvlAhbzBIfkp4lTxdM9KiJos4MNnfp-4lKIOA6ZAcGcXt6EmURyw.FFKPDm8Hlpbw5GNw.xNuTPNgdpxrGqzF5qHdcycqQ9LIi-XnXlu5XhMjpiFkQNQbZDVE2cUwgGzIx3kqoIGjooT8sN6BVDasiqAHsXn-34aQoaglBgWEuRzoWGMnLES6mqGs273cVaUEl_PnTuMYKPjj2SFe040Koc1rZ9pTizHoPCEUgvxKlycLWlJWX952yg0gZEs7vqt3doynDBmOQhPfbSSNR6DpuRPGBu9FUNCv1tqfGxBW9phRb86JHUf3eqbfb0yJSgYpQSfC7A5UnYrspSnvkAT1ohX4bhyoF-48110UQVmIsMw.jYwjZRAqAlDJgUw9HMWpsw) 1\. Start by logging in to your Amazon Seller Central Account ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/1eec5b1c-baf9-4e7a-bdab-8896a1e8dc3a.png)   2. #### Navigate to 'User Permissions' On the home page, locate the **'Settings'** dropdown This dropdown will have the **'User Permissions'** tab near the bottom to access. ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/0f060aaf-3a7c-46e0-b859-5e1b75f8f1ab.png)   3. #### Select 'Manage Permissions' for ShipCalm Once Shipcalm has accepted the invite, the name will show up in the **'Current User'** area. There, you can manage the user’s access to your account by clicking the **'Manage Permissions'** button ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/c96a4b84-c0aa-4a01-b147-ae07979e1d7d.png)   4. #### Set 'Inventory' to 'View & Edit' You will need to set all **'Inventory'** permissions to **'View & Edit'.**  \- This allows us to add shipments and resolve issues we may run into with products. ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/db0457ec-6908-4add-be60-7f4c26e5ae61.png)   5. #### Set 'Manage Your Cases' to 'View & Edit' You will also need to set **'Manage Your Cases'** permissions under the **'Settings'** tab to **'View & Edit'**. \- This provides us with the ability to contact Amazon with issues such as refunds for shipping charges if needed. ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/0e7fb7c6-7837-427e-aac1-b06a0930fe5c.png)   6. #### Set 'Marketplace Appstore' to 'View & Edit' You will also need to set **'Marketplace Appstore'** permissions under the **'Settings'** tab to **'View & Edit'**. \- This provides us with the ability to troubleshoot the connection between ShipStation and Amazon Seller Central. ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/21s04/40f10559-a653-42b9-90f1-cd51fab7e58e.png)   7. #### 'Save' Permission Settings Once you are done selecting the permissions that you wish to grant, click **'Continue'** to save and confirm the permissions granted. ![](https://d1kejwy1bsvw2.cloudfront.net/site_media/media/1000x1000/files/45765/20s08/8c731300-8459-4cbb-8da8-e6b55daa50b5.png)   8. #### Contact Head of Ops After completing the process of providing ShipCalm with access to Amazon Seller Central, please contact the Head of Ops on the next steps. - [Getting Started](https://help.shipcalm.com/en/knowledge-base/getting-started?hsLang=en) - [Order Management](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#main-content) - [Best Practices](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#best-practices) - [International Orders](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#international-orders) - [Parcel / Carrier Management](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#parcel-carrier-management) - [Inventory](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#inventory) - [Inbound Shipments](https://help.shipcalm.com/en/knowledge-base/inbound-shipments?hsLang=en) - [Inventory / Item Management](https://help.shipcalm.com/en/knowledge-base/inventory-item-management?hsLang=en) - [Technical](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#main-content) - [Integrations](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#integrations) - [Bring Your Own Parcel Carrier](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#bring-your-own-parcel-carrier) - [Onboarding / Setup](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#onboarding-setup) - [Shopify Configuration](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#shopify-configuration) - [Policies & Pricing](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#main-content) - [Service Level Agreements (SLAs)](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#service-level-agreements-slas) - [Pricing](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#pricing) - [General](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#general) - [Returns Management](https://help.shipcalm.com/en/knowledge-base/returns-management?hsLang=en) [![ShipCalm](https://help.shipcalm.com/hs-fs/hubfs/HubspotBrandingLogo.png?width=300&height=100&name=HubspotBrandingLogo.png "ShipCalm")](http://shipcalm.com) Copyright © 2026, ShipCalm