--- title: How to schedule pickup & drop-off appointments description: All trucks coming and going from ShipCalm's facility need appointments, this is how you can do it. --- [Skip to content](https://help.shipcalm.com/en/knowledge-base/how-to-schedule-delivery-appointments#main-content) English Show submenu for translations [Customer portal](https://tickets.shipcalm.com/list?hsLang=en) ![shipcalm-logos\_all\_white-2.png\]](https://help.shipcalm.com/hs-fs/hubfs/shipcalm-logos_all_white-2.png?height=40&name=shipcalm-logos_all_white-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://tickets.shipcalm.com/list) - Go to shipcalm.com Go to shipcalm.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.shipcalm.com/en/knowledge-base?hsLang=en) 2. [Inbound Shipments](https://help.shipcalm.com/en/knowledge-base/inbound-shipments?hsLang=en) # How to schedule pickup & drop-off appointments ## All trucks coming and going from ShipCalm's facility need appointments, this is how you can do it. Scheduling delivery appointments is very simple.  Once you know that there is going to be an inbound receiving event you can simply go to the online booking page below. Online Booking Page: [https://shipcalm.appointlet.com/](https://shipcalm.appointlet.com/) We encourage our customers to simply provide this link to their freight forwarder or trucking company as most freight forwarders and trucking companies are very used to scheduling delivery appointments in this way. In the event that a trucking company shows up at ShipCalm and a delivery appointment has not been scheduled you run the risk of our team turning the freight away or assessing a penalty fee which you can see the details of on our [pricing policies](https://help.shipcalm.com/en/knowledge-base/shipcalm-pricing?hsLang=en) article. - [Getting Started](https://help.shipcalm.com/en/knowledge-base/getting-started?hsLang=en) - [Order Management](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#main-content) - [Best Practices](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#best-practices) - [International Orders](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#international-orders) - [Parcel / Carrier Management](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#parcel-carrier-management) - [Inventory](https://help.shipcalm.com/en/knowledge-base/order-management?hsLang=en#inventory) - [Inbound Shipments](https://help.shipcalm.com/en/knowledge-base/inbound-shipments?hsLang=en) - [Inventory / Item Management](https://help.shipcalm.com/en/knowledge-base/inventory-item-management?hsLang=en) - [Technical](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#main-content) - [Integrations](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#integrations) - [Bring Your Own Parcel Carrier](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#bring-your-own-parcel-carrier) - [Onboarding / Setup](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#onboarding-setup) - [Shopify Configuration](https://help.shipcalm.com/en/knowledge-base/technical?hsLang=en#shopify-configuration) - [Policies & Pricing](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#main-content) - [Service Level Agreements (SLAs)](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#service-level-agreements-slas) - [Pricing](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#pricing) - [General](https://help.shipcalm.com/en/knowledge-base/policies-pricing?hsLang=en#general) - [Returns Management](https://help.shipcalm.com/en/knowledge-base/returns-management?hsLang=en) [![ShipCalm](https://help.shipcalm.com/hs-fs/hubfs/HubspotBrandingLogo.png?width=300&height=100&name=HubspotBrandingLogo.png "ShipCalm")](http://shipcalm.com) Copyright © 2026, ShipCalm